WE ARE YOU GREAT ALLIES IN INTERNATIONAL TRADE

Your customs procedures, in the best hands.

OUR HISTORY

Our customs agency was founded on September 1, 1966, by Mr. José Julio Venegas Alarcón, who was appointed by the National Director of Customs as General Agent of Customs Broker that same year, by resolution No. 2327.

With hard work and effort, he and his team managed to position our company as one of the best customs broker agencies in the country, characterized by its great alliances with important customers.

In 1985, joined the company Julio Venegas Cordero as a partner and attorney-in-fact, transforming this agency into a limited society company. Later, in 1990, he was granted the title of Customs Agent, by exempt resolution N°6794.

Today, Don Julio Venegas Alarcón is deceased, but he will always be remembered as the founder and driving force behind this agency. Julio Venegas Cordero has continued working to further develop the company and now with the entry of his children Julio Jenaro Venegas Bussenius, Administration Engineer, as Attorney-in-Fact and General Manager, and Antonia Venegas Bussenius, Lawyer, as Legal Manager, they continue working to position this agency at the national forefront.

OUR COMMITMENT

International Trade is characterised as being highly dynamic and demanding.

Permanent changes in the market drive importers and exporters to create modifiable business strategies, which could alter several processes in their companies.

Our challenge as service providers is to stay up-to-date with our client’s changing demands in order to serve as a pillar of support throughout this dynamic atmosphere.

We strongly believe that a high quality service is the reflection of a well-implemented business design, which is why we are ISO 9001 certified, the world’s most recognised Quality Management System (QMS) standard, granted by the company “FCR CERTIFICA”.

In this way, we perform in a dedicated manner, to become not only service providers, but reliable strategic allies.

We have an Electronic Folder system, with Advanced Digital Signature, authorised by the National Customs Directorate, according to Resolution No. 94 of 11 January 2021, which also allows us to legalise documents digitally.

Today, our service and operation is certified under the most rigorous internationally recognised quality standards, given by the ISO 9001 norm, awarded by the company "FCR Certifica".

We are also in the process of being certified by the National Customs Directorate as an Authorized Economic Operator (Operador Económico Autorizado, OEA), having already submitted all the necessary requirements for its fulfilment.

We hope to continue as an industry leader through our reliability, experience and efficiency.
We hope to build business relations based on mutual support and collaboration that abides with our values.
We hope to stand out as an Agency that believes in permanent improvement, constantly striving for the success of ourselves, our clients and each person that collaborates in this logistic chain.

OUR VALUES AND PRINCIPLES

Responsibility - Honesty - Transparency - Professionalism - Integrity - Respect - Solidarity - Ethics - Loyalty

We also consider the following concepts to be very important for us, applied in our daily work.

Togetherness

To encorage colaboration within the team, where each one of its members recognizes itself as part of the logistic chain.

Positive Spirit

Working with positive attitude allow us to deal and handle complicated situations.

Pro-activeness

We prioritize to serve our clients proactively, transparently and as fast as possible.

Constant improvement

We look for interesting challenges, we encourage our team to constantly empower themselves, strengthen their personal qualities and learn from others.

Prompt Adjustment

We require to be quick, positive and collaborative when it comes to changes and adapting to this dynamic market.